This Privacy Policy governs how INSOURCEIT (OPC) PRIVATE LIMITED ("INSOURCEIT", "we", "us", or "our") collects, uses, and protects information provided by visitors and clients on insourceit.in. By using our website or services, you consent to the practices described in this policy. This policy is compliant with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
INSOURCEIT (OPC) PRIVATE LIMITED is a company incorporated under the Companies Act, 2013, registered in Pondicherry, India. We provide managed IT services, annual maintenance contracts (AMC), cloud solutions, server management, cybersecurity and related IT support services to businesses across Pondicherry, Villupuram, Cuddalore and surrounding districts.
We collect information you voluntarily provide when you use our website forms, contact us, or engage our services. We do not collect any information without your knowledge.
Personal Information collected includes:
Technical Information collected automatically:
We do not collect sensitive personal data such as financial information, passwords, Aadhaar numbers, PAN numbers or biometric data through this website.
Information collected is used solely for legitimate business purposes related to delivering our IT services to you.
We do not use your information for automated decision-making, profiling, or any purpose unrelated to providing IT services to you.
We respect your privacy. We do not sell, rent, or trade your personal information to any third party. Your information may only be shared in the following limited circumstances:
We will never sell your data. Your contact details will never be shared with marketers, advertisers, or any unrelated third party.
Your data is stored on servers hosted by InterServer, Inc., a web hosting provider with data centres located in the United States of America (Secaucus, New Jersey and Los Angeles, California). By using our website and services, you acknowledge and consent to your personal data being transferred to and stored in the United States for the purpose of service delivery.
We ensure that InterServer maintains industry-standard physical and network security at their facilities. Our own security practices, as required under the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, include:
Cross-border data transfer notice: As our hosting provider is based in the United States, your personal data may be stored and processed outside India. We take reasonable steps to ensure your data remains protected in accordance with our obligations under Indian law.
We retain your personal information for as long as necessary to fulfil the purpose it was collected for, or as required by applicable Indian law. Enquiry data is typically retained for 3 years from the last interaction. You may request deletion at any time (see Section 7).
Our website uses minimal cookies to improve your browsing experience. We use:
We do not use advertising cookies, cross-site tracking cookies, or cookies that identify you personally. You can control cookie preferences through your browser settings. Disabling cookies will not affect your ability to use our website or submit enquiries.
As a user, you have the following rights with respect to your personal data held by us, consistent with applicable Indian law:
To exercise any of these rights, please email us at support@insourceit.in with the subject line "Data Privacy Request". We will respond within 30 days as required under applicable law.
Our website may contain links to third-party websites such as Google Maps, WhatsApp, or our technology partners' websites. These sites have their own privacy policies which we do not control. We recommend reviewing the privacy policies of any third-party site you visit through links on our website. INSOURCEIT is not responsible for the privacy practices or content of any linked external website.
Our services are intended for business clients and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately at support@insourceit.in and we will promptly delete the information.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable Indian law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
As required under Rule 5(9) of the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we have appointed a Grievance Officer to address any concerns regarding this Privacy Policy or the handling of your personal data.
Grievance Officer: Preveen Kumar, INSOURCEIT (OPC) PRIVATE LIMITED
Address: No. 16, Kumaran Nagar Extn, 3rd Main Road, 4th Cross, Lawspet, Pondicherry – 605 008
Email: info@insourceit.in
Phone: +91 88380 26198
Response Time: Within 30 days of receipt of complaint
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us:
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Pondicherry, India.